Benefits Specialist (Bilingual English/Spanish Preferred)
Express Employment Professionals is seeking a professional and outgoing Benefits Specialist for a growing company in Rocklin that provides supplemental employee benefit programs and wellness support services to businesses nationwide. This is a long-term opportunity with room for growth, advancement, and additional earning potential.
This role is ideal for someone who enjoys customer interaction, public speaking, educating groups, and helping employees better understand their benefits and healthcare resources.
Schedule: Monday – Thursday | 7:00 AM – 5:00 PM
Training Schedule: Starts Part-Time During Training
Location: Rocklin, CA
Pay: $20.00 per hour to start + incentive opportunities
Position Type: Long-Term OpportunityPosition OverviewThe Benefits Specialist will support new and existing client accounts by presenting employee benefit programs, answering questions about coverage and services, and providing ongoing customer support. Most presentations and meetings are conducted remotely.This position requires strong communication skills, professionalism, and the ability to confidently present information to both individuals and large groups.
Key Responsibilities

• Present employee benefit programs and wellness plans to new client accounts and employees
• Conduct remote group presentations and informational meetings
• Educate employees on plan features, enrollment processes, and available services
• Answer questions regarding benefits, coverage, and plan details
• Provide excellent customer service and assist with resolving employee concerns or grievances
• Schedule meetings, follow up with clients, and maintain communication with accounts
• Assist employees with enrollment support and benefit-related documentation
• Communicate professionally with clients, employees, and internal teams
• Maintain accurate records and follow-up notes within company systems
• Support outreach and relationship-building efforts with client accounts

Qualifications

• Bilingual in English and Spanish preferred
• Strong customer service and communication skills
• Comfortable with public speaking and presenting information to large groups
• Ability to educate and explain information clearly and professionally
• Previous experience in customer service, benefits, sales support, education, HR, or account management is a plus
• Comfortable working with technology, video meetings, and remote presentations
• Strong organization, follow-through, and problem-solving skills
• Professional demeanor and positive attitude required

Why Apply?

• Long-term opportunity with room for advancement
• Additional incentives and growth potential
• Four-day work week
• Opportunity to build presentation, client service, and account management experience
• Professional and supportive team environment
• Meaningful role helping employees better understand and access valuable benefits programs

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